Extended returns until the 31st of January 2019
We want you to enjoy yourself these holidays, rather than stress about getting to the post office on time, so we’re giving you some extra time to return anything purchased between the 1st and 31st of December 2018 (inclusive).
Any orders placed during this time can be returned by 31st of January 2019.
You are welcome to return any item bought from abrandjeans.com for:
a) an online credit voucher to the value of 110% of your original purchase
b) a full refund to your original method of payment. All requests for returns must be received within 30 days of the receipt of your order and items must be in as-new condition with all original swing tags attached.
We reserve the right to refuse any returns where the products do not meet these conditions. Please be aware that we do not cover the shipping costs to send returns back to us (unless the product is faulty), however, if you order using PayPal you may be eligible to claim back return postage costs – find out more here.
For International orders we do not refund any shipping costs originally paid for returned items, unless the product sent was incorrect or faulty.
To arrange a return, please complete the details on the Returns Form included in your delivery and send it back to us with the item/s. If you did not receive a Returns Form of have misplaced it, please email us and we will send you another one via email.